Frequently Asked Questions about using We Get A Deal.Com
Q: How do I shop online with We Get A Deal?
A: You can browse via category or jump straight to your favourite search. Shopping is easy and help and advice is always at hand. Once you have made your choice this will take you to three steps entering your details through to check-out.
Q: How do I register an account?
A: It’s Easy; find the deal you require and click book your deal. This will lead you to the shopping cart. Once you have entered your personal details you will be required to enter your choice of password. This can be used later to check past buying history. For future purchases you will be able to simply log on and pay for your goods in 2 simple stages making checkout much easier.
Q: How will deal providers communicate with me, will I be pestered?
A: Absolutely not. All deals are purchased via the We Get A Deal website which you will be able to access and view on your personal dashboard. Only when you accept a deal will your contact information be sent to the deal provider. They will then contact you directly to make the necessary arrangements.
Q: I can’t contact the deal provider?
A: Sometimes it can be hard to contact the deal provider after their We Get A Deal campaign has started, as they’re often busy with new customers. If the deal provider is busy, try contacting them at different times of the day via telephone, email or alternatively the deal provider will have your contact details when you purchased your deal and will contact you in due course.
Q: How do I leave feedback?
A: Once you’ve accepted your deal simply log in to your account, find your purchase and leave your feedback. Rate it, leave a short comment and whether you would recommend the experience to others.
Q: How does the promo code work?
A: Follow these simple steps
- Enter the code correctly into the promo code box
- promo codes are time sensitive, make sure the code hasn’t expired
- You can only purchase one deal per code it cannot be used multiple times.
- Minimum order values apply to promo codes
- You must be logged in with correct email address that received the promo code
Q. What do you do with my personal details?
A: At We Get A Deal we endeavour to keep your personal details completely private and secure. We do not work with any other third party or give out your details to any other companies. We do however file your email for future email campaigns (these can be opted out of at any time)
Q. Is it secure to order online? Will people see my card details?
A: It is 100% safe to shop with WeGetADeal.com. Once you’ve picked your deal and entered your details you are passed on to our secure server page to enter payment details. These details are immediately encrypted and processed. We do not manually process card details through a terminal or store card details on a server. We believe our system to be of the very latest methods to date.
Q. I’ve changed my mind how do I receive a refund?
A: We offer a 14 day money back guarantee on all unredeemed deals unless otherwise stated in the finer details (starting from the day after the day you receive your deal acceptance email) you can receive a 100% cash or 100% We Get A Deal Credit. Please include the order number and if you originally paid in cash, your preferred payment method. After that 14 day period, we will not usually provide a refund, but if exceptional circumstances apply, we’ll try our best to help.To return a product/goods deal item you must contact We Get A Deal and the deal provider directly.
If any deal states in the finer details that a deal is not eligible for refunds (such as a perishable item then we’re unable to offer refunds any time after purchase.
Q. I love todays deal, how do I buy it?
A: Just click “BOOK YOUR DEAL” before the deal ends and before we sell out! We’ll e-mail you your invoice with the details of the deal provider offering the deal. You simply contact with the deal provider and book in your service based deal. If you change your mind, you can choose to redeem your deal for We Get A Deal credit towards another deal or a refund.